Privacy Policy

MATOU GLOBAL SERVICES
Effective Date: February 1st, 2025

1. Introduction
MATOU GLOBAL SERVICES. We respect your privacy and are committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, and safeguard your information when you visit our website or use our services, including Residential Cleaning, Move-in and Move-out Cleaning, Commercial Cleaning, House Cleaning, and Deep Cleaning.

2. Information We Collect
We collect different types of information, including:

Personal Information: Name, email address, phone number, and home/business address when you book a cleaning service or contact us.
Payment Information: If you pay online, we collect the necessary billing details through a secure payment processor.
Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information
We use the information collected to:

Provide, schedule, and manage cleaning services.
Process payments and send invoices.
Improve customer service and website functionality.
Send service-related updates, promotions, or important notices (you can opt-out anytime).
Comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:
Service Providers: Third-party vendors who assist in payment processing, scheduling, and website maintenance.
Legal Compliance: If required by law, legal authorities, or to protect our rights.

5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we encourage you to use caution when sharing personal information.

6. Your Rights & Choices
You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request details about how your data is used.

7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Changes to This Privacy Policy
We may periodically update this policy. Changes will be posted with the updated effective date. Continued use of our services after updates means you accept the revised policy.

10. Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at:
MATOU GLOBAL SERVICES
hello@matouglobalservices.com

877-406-8070